Privacy Policy | FanMixo

Privacy & Data

Privacy Policy

How personal data is collected, used, shared, retained and protected, and how applicable data-protection rights can be exercised.

Last updated: 2 September 2026
01

Data Controller

The data controller is Beijing Huimanyoupin Trading Co., Ltd., operating the brand FanMixo, with registered address at Room 407, Shilibu Town Government Office Building, No. 67 Xidaqiao Road, Miyun District, Beijing - 3991 (Cluster Registration) Beijing Beijing 101500 China, China. Privacy enquiries may be sent to privacy@fanmixo.com.

02

Personal Data Categories

Order and account information

We may process identifying and contact details, billing and delivery information, order history, communications, and information needed to administer purchases and customer service.

Payment information

Payments are processed through Stripe. Payment processing may involve transaction identifiers, payment status, limited card-related information made available by the processor, and fraud-prevention signals.

Technical information

We may process IP address, device and browser information, website interactions, logs, security data, and cookie-related information where used.

Customer service information

When you contact us, we may process your messages, order references, return or refund information, and other details needed to respond.

03

Processing Purposes and GDPR Legal Bases

Personal data may be processed to perform a contract, fulfil orders, provide customer service, administer payments and refunds, operate the website, prevent fraud, maintain security, meet legal obligations, and manage cookies or consent where applicable.

Depending on the activity, GDPR legal bases may include performance of a contract, compliance with legal obligations, legitimate interests, and consent. Where processing is based on consent, consent may be withdrawn at any time without affecting processing lawfully carried out before withdrawal.

04

Service Providers and Payment Processing

We may use service providers for hosting, order fulfilment, delivery, customer support, security and related business operations. Payment transactions are processed through Stripe. Service providers should receive only the information reasonably necessary for the services they perform and are subject to applicable data-protection requirements.

05

International Transfers

Where personal data is transferred internationally, we apply appropriate safeguards as required by applicable law. These may include recognized transfer mechanisms or other lawful protections depending on the countries and service providers involved.

06

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including order administration, customer service, accounting, dispute handling, security, fraud prevention and legal compliance. Retention periods may vary according to the type of information and applicable legal requirements.

07

Data Subject Rights

AccessRequest access to personal data we hold about you.
RectificationRequest correction of inaccurate or incomplete data.
ErasureRequest deletion where the legal conditions are met.
RestrictionRequest restriction of processing in applicable circumstances.
PortabilityRequest portable data where the right applies.
ObjectionObject to certain processing based on legitimate interests.
Withdraw ConsentWithdraw consent where processing relies on consent.
ComplaintLodge a complaint with a competent data-protection supervisory authority.
08

Privacy Contact

For privacy, personal-data, cookie, consent or data-subject requests, contact privacy@fanmixo.com. Website domain: fanmixo.com.